Drs MacDonald & Partners

01475 506038

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact our Practice Manager Martha Castro by telephone or, ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. To register with the practice please attend to collect a ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Useful Telephone Numbers

Practice Reception Line            01475 50 60 38 Practice Prescription Line         01475 50 60 35   (available 9am till 12 mon-frid) Inverclyde Royal Hospital          01475 63 37 77 Royal Alexandra Hospital          0141 ... [continue] Useful Telephone Numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour